All of our digital products are backed by a 60-day money-back guarantee. If you are not satisfied with your digital purchase, you may request a full refund within 60 days of the date of purchase. After 60 days, we are unable to offer a refund or exchange.
Please note that our printed paperback books are custom-printed to order and are not covered by our 60-day money-back guarantee. Refunds for printed books are only available if the book arrives damaged, defective, or incorrect.
How to Request a Refund
To request a refund, please contact us at [email protected] with your order number and details about your purchase.
We will review your request and, if it meets our refund policy criteria, process your refund to your original method of payment.
If your printed book arrives damaged, defective, or incorrect, please contact us as soon as possible and include photographs where applicable so we can help resolve the issue.
Eligibility:
Digital Products
Refunds are available for digital products purchased directly from www.growinggoodmen.com
Refund requests must be made within 60 days of the purchase date.
After 60 days, all digital sales are final and non-refundable.
Printed Books
Printed books are custom made to order and are not eligible for refunds due to change of mind.
Refunds or replacements may be available if a printed book arrives damaged, defective, or incorrect.
Any issues with printed book orders should be reported as soon as reasonably possible after delivery.
Digital Product Policy
Because our ebooks and audiobooks are delivered instantly, we're unable to offer exchanges or substitutions once your purchase has been completed. Each version (ebook and audiobook) is a separate product with its own production costs.
If you would like both formats, our ebook + audiobook bundle offers a discounted way to access both. If you're unsatisfied with the product itself, you're always covered by our 60-day money-back guarantee.
Non-Refundable Situations
- Refund requests made more than 60 days after purchase.
- Purchases not made directly through our official website.
- Requests to exchange one digital format for another (e.g. ebook for audiobook).
- Change-of-mind purchases of printed books.
- Printed books that have been successfully delivered and are free from manufacturing defects or damage.
Processing Time
Once your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment. Please allow a few business days for the refund to appear, depending on your bank or credit card provider.
Contact Us
If you have any questions about our Refund Policy, please email us at [email protected]
I created My Confident Son because I know what it feels like to be that boy who shuts down, overthinks, and hides behind “I’m fine.” The guide is the one I wish my parents had—so you can help your son feel safe, seen, and understood.